Privacy Policy

When you contact us through our website - by submitting our estimate request form, calling, or emailing - we collect the information you choose to provide. This typically includes your name, phone number, email address, the service you're interested in, and any details you share about your roof or property.

We also collect standard technical information automatically when you visit the site, such as your browser type, device, and general location, along with pages viewed. This helps us keep the site working and understand how it's used.

• To respond to your enquiry and provide the estimate, inspection, or service you requested.
• To schedule and carry out roofing work and communicate with you about it.
• To improve our website and understand which of our services homeowners are looking for.
• To meet our legal, insurance, and record-keeping obligations.

We do not sell, rent, or trade your personal information. We only share it where necessary to run our business - for example, with trusted service providers who help us operate the website or communicate with you, or where we are required to by law. Any provider we use is expected to protect your information and use it only for the services they provide to us.

Our website may use cookies and similar technologies to help the site function and to measure traffic. You can control or disable cookies through your browser settings; some parts of the site may not work as intended if you do.

We keep the information you provide for as long as needed to serve you and to meet our business, insurance, and legal obligations. When it's no longer required, we take reasonable steps to securely delete or anonymize it.

We take reasonable administrative and technical measures to protect the personal information in our care against loss, theft, and unauthorized access. No method of transmission over the internet is completely secure, but we work to safeguard the details you share with us.

You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, at any time. To make a request, just reach out using the contact details below and we'll be glad to help.

We may update this Privacy Policy from time to time. When we do, we'll revise the “last updated” date at the top of this page. We encourage you to review it periodically.